Legal
Refund Policy
Last updated 1 August 2026
Advertising campaigns are a fixed-term service. This policy explains when a refund is available.
Before your listing goes live
If you cancel before your listing is published and before any content production has commenced, you may request a full refund by emailing briona@nextbizau.com.
After your listing goes live
Once a campaign is live, fees are non-refundable, because the advertising service has commenced. This includes campaigns where the business sells early or is withdrawn.
Declined listings
If we decline to publish your listing, your campaign fee is refunded in full less any third-party costs already incurred at your direction.
Extensions
30 day extensions are non-refundable once applied to a live campaign.
Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law, including remedies where a service is not supplied with due care and skill.
Questions about this document? Email briona@nextbizau.com.